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COVID-19 Important Information

 

 

In light of the current status in the UK with the COVID-19 pandemic we have implemented some changes to how we are managing our patient care.

 

We have temporarily suspended general access to the building please do not attend the surgery. However please be reassured we are still here if you need us, we are trying to conduct most appointments over the phone and email is another option. We are also looking into video consultations.

 

If you need to speak to a GP please call the surgery and speak to the reception team on 01223 423424 they will be able to assist you with arranging a telephone consultation.

 

If you need to order medication there are a number of ways you can do this without attending the surgery these are as follows;

 

  1. email your request to us at capccg.nrmcprescriptions@nhs.net , please remember to include the patients name and date of birth .

 

  1. You can also use our 24hr automated telephone ordering system (you will require a PIN number for this service this can be arranged for you over the phone by reception).

 

  1. You can also send a request through the post (please include a SAE if you wish us to post back to you)

 

  1. If you have a System Online account or the NHS app you can order your medication via these methods.

 

For our more vulnerable (at risk groups) patients we are restricting appointments to our morning clinics to reduce the risk of exposure.

 

We would like to thank you for your patience and co-operation at this difficult time.

 

Many Thanks

 

 

Nuffield Rd Medical Centre Team

Coronovirus Covid - 19

For the latest updates on Coronovirus (Covid-19) please refer to the following NHS advice

https://www.nhs.uk/conditions/coronavirus-covid-19/

Online isolation notes launched - providing proof of coronavirus absence from work

People unable to work for more than seven days because of coronavirus (COVID-19) can obtain an isolation note through a new online service.  Please click on this link

Covid 19 Prescription Intervals and Quantities

 Due to the Covid-19 pandemic, and in line with Cambridgeshire & Peterborough CCG advice, the way in which you request your repeat medication has changed. You no longer need to request your medication from the surgery. Instead, your surgery has issued a 28 day repeat (batch) prescription or eRD to your nominated pharmacy.  

Please contact your pharmacy a few days prior to needing your next prescription to allow them time to order and dispense your medication. Pharmacy staff will ask extra questions to check you do not have any side effects. If you do not need every item on your prescription, you will need to inform them.  The eRD service is to reduce the need for unnecessary travel at this time, and to reduce burden on the GP surgery while we continue to meet the needs of our patient population and reduce the risk of potential dug shortages.  Further information may be found via the hyperlink below. We understand you may have questions about this service but ask that you try not to contact the surgery unless necessary, please read the information carefully, or if unable to access, please ask a friend or family member to help.

Click on this link eRD Service

Nuffield Road Medical Centre where the team work together to provide high quality NHS services

Welcome to our Website

Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

Our Statement of Purpose

To provide the highest standards of patient-centred healthcare, utilising fully the resources available to us whilst treating all our patients with equality and respect.

To see our full Statement of Purpose click HERE

One Click Away

Convenience doesn’t stop there and you can now access a number of services online.  Making and cancelling appointment,  ordering repeat prescriptions, viewing test results, viewing your summary care record and sending us your comments are just a click away. For more information

iPad and iPhone users can access the online service on the move.  Just search for 'SystmOnline' within the App Store and download it free to any ios device.

If you haven't already got login details you can apply for them by coming in to the Practice and providing photo ID and completing an application form. 

For more information click HERE

Please use this link; SYSTMONLINE

We Encourage Feedback

If you would like to let us know about your experience at Nuffield Road Medical Centre you may e-mail us at CAPCCG.NRMCpatients@nhs.net please note we are unable to accept appoint requests or cancellations via e-mail. Alternatively we encourage feedback on the NHS Choices Website

(Site updated 20/03/2020)
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